Privacy Policy

Effective Date: June 15, 2026

Welcome to NEETExamHub. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, question banks, mock tests, study materials, and educational services. By accessing or using our platform, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you register an account, subscribe, or contact us, we may collect:

Full Name
Email Address
Mobile Number
Date of Birth (Optional)
Educational Information (Optional)
Payment Information (processed securely through third-party payment gateways)

Account Information

When you create an account on our platform, we may collect:

Username and password
Mock test attempts and scores
Question bank practice history
Learning progress and performance reports
Subscription and billing information

Technical Information

When you visit our website, certain information may be collected automatically:

IP address
Browser type and version
Device information
Operating system details
Pages visited and user activity
Cookies and analytics data

2. How We Use Your Information

The information we collect may be used to:

Provide and manage NEET preparation resources and services
Manage user accounts and subscriptions
Deliver mock tests, MCQs, PYQs, and study materials
Track performance and generate analytics reports
Communicate important updates and notifications
Improve our website and learning platform
Provide customer support
Send promotional or marketing communications (only if you opt-in)

3. Sharing of Information

We do not sell or rent your personal information.

However, we may share information with trusted third parties such as:

Payment processors for secure payment transactions
Cloud hosting and technology service providers
Analytics providers for platform improvement
Email and communication service providers
Government or legal authorities when required by law

4. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

5. Cookies and Tracking Technologies

NEETExamHub may use cookies and similar technologies to enhance user experience, remember preferences, analyze website traffic, and improve platform performance. Users may disable cookies through browser settings if preferred.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide educational services and resources
Maintain account and performance records
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements

8. Your Rights

You may have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal information (where applicable)
Opt out of promotional communications

To exercise any of these rights, please contact us using the contact details below.

9. Children's Privacy

NEETExamHub is intended for students preparing for medical entrance examinations. Users below the age of 18 should use the platform under parental or guardian supervision.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

NEETExamHub
Ahmedabad, Gujarat, India
Email: support@neetexamhub.com
Phone: +91 XXXXX XXXXX